Negotiation Situation Essay Example for Free

Negotiation Situation Essay In the negotiation of a mortgage refinance, you can run into many different types of situations that you have to be prepared for. How we interact during a negotiation can make or break an agreement. Successful use of communication tools and preparing yourself to handle personalities will contribute to the outcome. Analyzing the Roles of Communication In this situation the initial state of the negotiation was not moving forward in a positive direction. The bank was dealing with many customers with mortgages that were months behind due to the economic crash at the time. We were one of those affected; the construction boom took a turn for the worse and work slowed down. Although we kept in contact with our bank regarding our situation, they were not willing to negotiate new terms to our agreement. As a home owner you never want to get behind on your payments, so we continued to make partial payments. The bank continued to accept the partial payments, yet didn’t want to work with us to reassess our situation. â€Å"Discussion does not mean fighting and shouting, instead it is simply the exchange of one’s ideas, thoughts and opinions with each other. One needs to have excellent communication skills for a healthy and an effective discussion. (Role of Communication in Negotiation, 2012)† The bank acted with diplomacy and tactfulness. After speaking with realtors and obtaining consultations from acquaintances, we realized for the bank to take action, we had no choice but to stop paying the mortgage. We knew at that moment that it became a game of the bank vs. the homeowners. The way you communicate varies according the formality of the situation. (Key Aspects of Communication in Negotiation) By making partial payments, the bank was content with us. We were getting further behind, and incurring penalties towards our mortgage. Taking action did get the attention of the other party. The impact of the communication, made the bank realize they needed to have more meaningful conversations with us. We finally were able to alter their perceptions and expectations concerning the situation, relationship and outcome. Through many discussions with the bank, we came to an agreement to attempt to sell the house this way to avoid foreclosure and or a short-sale. The mortgage payments were frozen during this period. We knew we were treading water, since the housing market was at a virtual standstill. After exhausting conversations with the bank, we were at the point where we were going to have to walk away from the house. Our emotions at this point, were wearing thin. This process was taking months, and also taking its toll on our patience with the bank. We wanted to be responsible for our decisions, but we were being forced to make a decision that would hurt our credibility for the future. Our sincerity was our most important personality traits exhibited in this negotiation. We had to show our sincerity for an effective negotiation. We never took the situation casually. In the eleventh hour of negotiations, the bank was willing to refinance with a co-signer. Luckily, our relatives were willing to assist, and were kind enough to co-sign. The bank was very cooperative and we were moving forward in a positive way. Analyzing Personality Failures and distortions in perception, cognition, and communication are the paramount contributors to breakdowns and failures in negotiation (Lewicki−Saunders−Barry, 2005). Negotiators use information to challenge the other party’s position or desired outcomes or to undermine the effectiveness of the other’s negotiating arguments. Even in the simplest negotiation, the parties take a position and then present arguments and facts to support that position. As the homeowners, we argued to gain terms that were within our reach to be able to afford the home and avoid a foreclosure. The bank had a different set of terms, that would stretch our ability to make ends meet, and we had to stand firm with our decision to adhere to our end goal. For us, our personality in this situation varied. At times we were very cooperative, as was the bank. But at times, the bank exhibited an aggressive behavior, and made us think we only had one option to explore. The bank exhibited a power position, to intimidate and instill fear. As homeowners, we were emotionally attached to the home. We knew that we had to remove our emotions, and treat this as a business deal. That was difficult. We were able to neutralize our emotions, and handle the situation in the most professional way. Personalities in such a high-stake situation can get intense. We viewed the bank as goliath and us as David. The bank was responsive, but we found when we got upset and put them under pressure, the bank became uncomfortable and worried about damaging the relationship with us as the customer. Contributions of those Roles to the Outcome Our ability to stand our ground and be vigilant with our information upfront, aided our ability to work with the bank to come to an agreement. To reach this agreement a third party did have to enter the discussions. This third party assisted both sides in reaching a final agreement. The process was a roller coaster; it was also a learning experience for both sides. In the end, we were happy with the final terms. The bank did make some small mistakes throughout the whole process, and due to their mistakes being presenting in writing, had to honor those terms in the paperwork. We were able to avoid a 5-year ARM agreement, and were able to secure a 30 year fixed mortgage at a very low rate, due to their mismanagement of information. The point is to never quit with a bank. As long as they keep coming back with counter offers, you do the same. At some point, youll make a deal, and it might be better than you ever expected. Looking back, it is very important to remove your personal emotions from the negotiations. Emotions need to be under control on both sides to achieve a successful end. If you have ever felt like you were stuck in a burning high rise with only one way out at times, we know that if you work with the right people, your chances of success increase with every option you have. Bibliography Key Aspects of Communication in Negotiation. (n.d.). Retrieved from http://oregonstate.edu/instruct/comm440-540/commfactors.htm (2005). How to Improve Communication in Negotiation. In Lewicki−Saunders−Barry, Negotiation, Fifth Edition (p. 175). The McGraw−Hill. Role of Communication in Negotiation. (2012). Retrieved January 19, 2013, from Management Study Guide: Pave your way to Success: http://www.managementstudyguide.com/role-of-communication-in-negotiation.htm

the garand :: essays research papers

The US Rifle M1 was the first semiautomatic rifle to be the standard small arm of the US Military, and the first semiautomatic rifle to be adopted by a major military power. It was the product of a genius, John Cantius Garand. While the M1 Rifle was never officially referred to as the Garand, it is known by no other name so widely. First adopted in 1936, the M1 Rifle served the US in World War II, Korea, a host of "police actions" and interventions, and, in the hands of allies, in the Vietnam War. Even there the US Army used the M1 rifle as a sniper rifle even though the M1 had by that time been supplanted by the M14 and later the M16. The M1 Garand is a full-blown combat rifle with maximum range of 3,200 meters and maximum effective range of 400 meters. Fully loaded with 8-round en block clip, cleaning kit in butt stock, sling and with stock of dense GI issue wood the M1 weighed in at 11-1/4 lbs. The M1 came into production in 1936 using the .30-06 rifle cartridge. It was the designated service rifle of World War II and the Korean War for the United States Military. Also was designed for semi-automatic fire using a spring steel clip containing 8 rounds. This is where the term "clip" originated. All other rifles used a detachable or fixed magazine. There is some discussion on whether this is accurate though. The M1 Garand was designed for long-range accuracy and was the only rifle that had fully adjustable rear sights, with windage and elevation. Criticisms of the M1 are its weight, limited ammunition supply, the fact that single rounds could not be pushed in (8 round clip, or nothing). Also, the spent clip was automatically ejected after the last round was fired, making a distinctive sound, which could be fatal in close quarter or sniper operations. This be true the M1 proved to be quite accurate, durable, rugged and reliable. The M1 Rifle was also distributed to several nations under many American military assistance programs and used to date. During The Vietnam War the M1 served as a training rifle for troops inducted into the U.S. Army and still serves in the training rifle role for the U.S. Navy. The M1 was the main rifle of many military reserve units until the mid-1970s (for example, the M1 was seen in the hands of Illinois National Guard troops during confrontations between Guardsmen and demonstrators outside the 1968 Democratic National Convention complex), when it was replaced by the M16.

The Aravind Eye Hospital, Madurai, India: in Service for Sight

Economics of Organization PATAGONIA Case * Introduction Corporate Social Responsibility (CSR) is a broad-based movement in business that encourages companies to take responsibility for the impact of their activities on customers, employees, communities and the environment. Patagonia is a manufacturer of high quality outdoor and adventure sport clothing. Patagonia have found unambiguous ways to couple their products’ function and the brands environmental values.Their business model raises major sums for environmental causes and their technological innovation reduces the environmental impact of their products. * How Patagonia turned CSR into a competitive advantage  ? One important issue for a balanced management has been the willingness of the company to create a profit business but with the desire to respect the environment. We might think that this commitment to the environment is not an internally competitive advantage because it can raise costs and hurt margins. Indeed en vironmentally-friendly policies are not the most financially savy.This issue is important because Patagonia’s entire brand and business is associated with preserving the environment. However, externally, this gave Patagonia a competitive advantage because of the brand loyalty it developed. For example, Patagonia’s existing customer base rose in median age to approximately 44 years old in 2002. Externally, this proved to be a significant strategic issue because competition brands like Columbia and North Face were able to attract younger demographics, which represented a significant source of future income.The company had a particularly strong commitment to the environment – so much so that the management was placed inside implement a policy of slow growth to promote a business model that is more respectful of the environment. Beyond simply slowing growth, the company has undertaken several initiatives for energy efficiency and recycling center for its customer se rvice and retail. This is show how the company controls its growth and reduces waste. Patagonia's methods also show that a slew of counterintuitive business tips can lead to do good while increasing the bottom line and that this is why they got to where they are today. Is this competitive advantage sustainable? In my mind, CSR is a competitive advantage. Firstly corporate social responsibility helps rise the companies prestige and fame, which implicitly leads to an increase in the sales, protection in times of crisis and therefore a greater competitive advantage. Even if certain actions may affect economic performance on the short term, they will eventually lead to an increase in the corporations’ long-term competitive capacity due to their beneficial effects at society level and to the creation of a favorable external environment.Secondly, we may state that social responsibility is the corporations response to the requirements of the environment, in the sense that the compan ies’ own actions and goals should be linked to the common interests and major tendencies of the reference environment. It also gives a competitive advantage to the corporations themselves, helping them ensure a sustainable development.

The Delivery Of Law Enforcement - 907 Words

Law enforcement agencies could face severe budget cuts if the nation’s economy struggles and local tax revenues drop. The consequences of spending cuts may cost layoffs, reduced services, shuttered public facilities and badly needed infrastructure improvements pushed back even further (Tameez, 2014). The delivery of law enforcement services will fundamentally change as a result of severe budget cuts. Hundreds of officers in a single police department could be laid off, which means there will be fewer officers to respond to calls for service. In similar views, federal agencies must also have a strategic fiscal budget plan in order to deliver their services efficiently and promptly. Information sharing between the intelligence community and local law enforcement is crucial during catastrophic events such as terrorist attacks, natural and man-made disasters. When Hurricane Katrina made landfall in late August of 2005, its destruction caused many deaths and disruption to the economy. Houston felt Katrina’s impact, but we were not badly hit as New Orleans. Many lessons were learned from Hurricane Katrina and one such example where poor communication and lack of information sharing between the federal, state and city law enforcements. It is believed that all levels of government weren’t prepared for a catastrophic incident like Katrina. There were lack of planning and coordination; overlapping of rescue teams was dispatched to the same location while leaving many other locationsShow MoreRelatedEssay on Stress and Law Enforcement1154 Words   |  5 PagesManagement and Dealing with Stress in Officers It is important that law enforcement officers are able to handle stress and build his or her zone of stability. Officers have a ready-made support system in each other. They better understand the special problems and feelings that come with the job that friends and family members dont. 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